Plenty of homes across the Lakeshore and West Michigan, particularly on larger parcels and in rural and semi-rural areas, sit on private wells. Those wells draw from glacial and bedrock aquifers that are not connected to Lake Michigan, so the water is a different animal than any city supply nearby. Wells aren't regulated the way municipal supply is, so the homeowner is responsible for treatment. The good news: we handle the whole profile in one system, and we give you the all-in price upfront before any commitment.
There's no public plant report for a well, so we work from what is known about wells in your area and the symptoms you describe: staining, smell, how the water behaves. It's area-based and probabilistic, and we're honest about that. If anything about the install turns out different on the day, you approve any price change before work starts.
One watch-out we'll always flag: if you have a pool on a separate well line, we keep it off the system. Tying it in burns through the media fast. Keeping it separate is what makes your system last.